Creating and managing user fields
User fields store custom data about each user — vacation dates, employee numbers, role-specific information — that can be referenced in email templates, automation rules, and booking logic.
TL;DR
Go to Account → Users → User fields. Click New account field to create. Each field gets a slug and placeholder like hh-account.fields slug="your-slug". Set values per user in the User info tab. Deleting a field removes all stored values — back up first.
Get started in 4 steps
Open User fields
Go to Account → Users → User fields tab. You'll see a table listing all existing user fields with columns: Name, Slug, Placeholder, Type, and Value.
Create a new field
Click New account field. Fill in: Name (display label), Field type (Text or Checkbox), and optionally a Default value. The system auto-generates a slug from the name — note it down as you'll use it in placeholders.
Tip: use descriptive names (e.g. "Ferie fra", "Employee number") — you cannot easily rename slugs later without updating all references.
Set values per user
Go to the User info tab. Click the yellow edit icon on a user's row to set their field values. Field definitions are shared across all users — values are individual.
Use the placeholder in templates
Each field has a placeholder shown in the Placeholder column. Use it in email templates, SMS, and automation messages. Press CTRL+K / CMD+K in any template editor to search for the placeholder. Example for a field with slug "ferie-fra":
<hh-account.fields slug="ferie-fra" />
Read more⌄
Editing and deleting field definitions
- To edit a field's name or type: click the yellow edit icon next to it in the User fields table
- To delete a field: click the red delete icon — this permanently removes all stored values for that field across all users
- Before deleting, export from User info (CSV/Excel) if you need to preserve data
- Changing a field's slug after creation requires updating all references in templates, automations, and any external integrations
Common searches
create user field • user field placeholder • user custom field • hh-account.fields • user data template
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