Complete event description example

Paste this directly into the Event description field. Replace page slug and custom field names as needed:

<a href="%page[upload-page,url]%">Upload images</a>
<a href="%lead_link_raw%">Go to customer profile</a>

Customer: %lead_name%
Phone: %lead_phone%
Email: %lead_email%
Address: %lead_full_address%

Service: %event_service_names%
Duration: %event_duration_minutes% min
Resource: %event_resource_name%

Comments: {{comments-or-special-requests}}

Placeholder reference — calendar event fields

Lead info

• %lead_name% — Full name
• %lead_firstname% / %lead_lastname%
• %lead_phone% / %lead_email%
• %lead_company%
• %lead_address% / %lead_city% / %lead_full_address%
• {{custom-field-slug}} — any custom field value

Event-specific (use %event_xxx% — NOT %booking_xxx% — in event config)

• %event_service_names%
• %event_duration_minutes%
• %event_start_date% / %event_start_time% / %event_datetime%

Resource

• %event_resource_name%
• %event_resource_email% / %event_resource_phone%

Links

• %lead_link_raw% — direct link to lead profile (for staff)
• %page[page-slug,url]% — link to a specific Hubhus web page (upload page, confirmation, portal)

Common configuration scenarios

Consultant booking

• Apply rejection rules: Yes | Show rejection message: Yes
• Assign booked resource to lead: Yes (enables follow-up automations)
• Redirect on success: → Hubhus web page (confirmation with booking details)
• Event title: Consultation: %lead_name%
• Event description: contact info + lead link + optional upload link

Service/installation booking

• Assign booked resource to lead: Yes (link technician to lead)
• Location: %lead_full_address%
• Event title: %event_service_names% - %lead_company%
• Description: contact + upload link + comments field

Facility/room booking

• Assign booked resource to lead: No (no follow-up needed)
• Redirect: Stay on page (show success message)
• Event title: Room booking: %lead_name%
• Location: static room name

Troubleshooting

• Validation not working: Enable "Apply field rejection rules: Yes" AND "Show rejection message box: Yes"
• Placeholders empty in event: Use %event_xxx% (not %booking_xxx%) in event title/description/location
• %page[] link 404: Verify the page slug exists in Account → Web Resources → Web Pages
• Wrong resource assigned to lead: Check booking form resource configuration — the assigned resource comes from what the customer selected in the booking step
• Redirect not happening: Verify the redirect option is saved. If "Stay on page" is selected, the page won't navigate after submission.