Searching in templates

Modified on Fri, 8 May at 1:53 PM

Searching in templates

Template search lets you find any text, placeholder, or code string across all email templates, SMS templates, web pages, forms, HTML components, automation settings, and other system configurations — in one search.

TL;DR

Go to Account → Search in templates. Enter any text string, select which template types to search (or select all), and click Spot. Results are grouped by type (email, SMS, forms, HTML components, etc.) with the search term highlighted in red. Each result links directly to the source template for editing.

4 things to know

1

What can be searched

Template search covers: email templates, SMS templates, web page templates, forms (campaign, booking), HTML components and layouts, HTTP request templates, action listeners, trigger actions/sources, automation settings, calendar event types, internal pages, and profile page content boxes. It does not search lead data — use campaign search for that.

2

How to use it

Enter your search term, select template types from the dropdown (use "Select All" or narrow to specific types), and click Spot. Results are grouped by type with totals. The search term is highlighted in red within each match. Each result has a direct link to open and edit the source template.

3

Common use cases

Template search is most useful for:

  • Finding all places a placeholder is used (e.g. search %lead_email%)
  • Updating company name or branding across all templates at once
  • Debugging: finding where a function or variable is referenced
  • Compliance: locating all instances of legal text or disclaimers
  • Finding outdated URLs, old domain names, or deprecated field names
4

Search tips

Use exact placeholder syntax including delimiters (e.g. %lead_name%, not just lead_name). Narrow the template type selection to reduce noise and speed up results. If you don't find what you expect, try a partial string or different capitalisation — check if the content might be in a template type you excluded.

Read more

All searchable template types

The "Search in" dropdown lets you target specific template types. Available options:

  • Internal pages
  • HTML components
  • HTML layouts
  • Scheduled jobs — email templates
  • Scheduled jobs — SMS templates
  • Calendar event types
  • Email templates
  • SMS templates
  • Web page templates
  • Forms (campaign forms)
  • Booking forms
  • HTTP request templates
  • Profile page custom content boxes
  • Action listeners
  • Trigger actions
  • Trigger sources
  • Global campaign automation settings
  • Selects

What appears in results — by template type

HTML components: page (where used), name, html, css, js — all with search term highlighted in red.

Email templates: campaign, name, cc, bcc, from name, from email, subject, body, to — all searchable fields shown with highlights.

SMS templates: campaign, name, to, from, message.

Web page templates / forms: campaign, name, html, css, js, success title, success message.

HTTP request templates: campaign, name, url, request header, request body.

Each result section is collapsible and includes a direct link to the source template for quick editing.

What is NOT searchable

Template search looks through system templates and configurations only — it does not search:

  • Lead data (use campaign search for that)
  • User-entered content in lead records
  • File contents uploaded to the Files section
  • External systems or integrations

Common searches

search templates • find placeholder • template search • where is this used • find code in templates • audit content

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article