ipnordic integration — phone system integration with Hubhus
ipnordic Communicator integrates two ways with Hubhus: automatic lead lookup when customers call, and direct call control from Hubhus using action buttons.
TL;DR
Lead lookup (ipnordic → Hubhus): configured in Communicator using Campaign API docs → Lookup leads (GET). Call control (Hubhus → ipnordic): action buttons with URL commands to localhost:8733: CallNumber, AnswerCall, HangupCall, DNDOn/Off, QueueIn/Out, Transfer. Requires Communicator running with correct company selected. Contact: Jesper Wollenberg, jesper.wollenberg@ipnordic.dk.
Call control commands
Make a call
Create action button (Campaign → Action buttons) with action "Go to URL":
http://localhost:8733/CallNumber?Number=%lead_phone%
Answer / hang up / DND
http://localhost:8733/AnswerCall http://localhost:8733/HangupCall http://localhost:8733/DNDOn http://localhost:8733/DNDOff
Queue management
http://localhost:8733/QueueIn?Queue=1540&Extension=241 http://localhost:8733/QueueOut?Queue=1540&Extension=241 http://localhost:8733/QueueIn?Queue=1540&Extension=241&Priority=1
Transfer call (blind)
http://localhost:8733/Transfer?Number=262
Read more⌄
Lead lookup setup
Configuration is done in ipnordic Communicator. Communicator queries Hubhus with the caller's phone number when a call comes in. Can be set to automatic or manual trigger.
API endpoint: Campaign settings → API documentation → Lookup leads (GET).
Requirements and contact
- ipnordic Communicator must be running with the correct company selected
- Hubhus must be able to send commands to
localhost:8733 - Contact: Jesper Wollenberg — jesper.wollenberg@ipnordic.dk / +45 30 80 76 36
Common searches
ipnordic • phone system integration • call from hubhus • lead lookup caller • click to call
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