How do I delete a user?
Deleting a user removes their access to Hubhus. Only administrators can delete users. Lead history and previous activity data is preserved after deletion.
TL;DR
Go to Account → Users. Click the red trash icon next to the user. If the user is an admin, uncheck their Admin checkbox first. Deletion removes login access — all historical lead data and activities are preserved.
2 things to check
Deleting a regular user
Go to Account → Users. Find the user in the list. Click the red trash icon on the right side of their row. Confirm the deletion. The user immediately loses access to all campaigns and leads and can no longer log in.
Deleting an admin user
Admin users cannot be deleted directly — this prevents accidental removal of admin accounts. To delete an admin:
- Go to Account → Users
- Find the user and uncheck the Admin checkbox
- The red trash icon is now available — click it and confirm
Read more⌄
What happens when a user is deleted
- The user loses access to all campaigns and leads immediately
- They can no longer log in to Hubhus
- Leads previously assigned to this user remain in the system with the assignment intact
- Historical data (emails sent, calendar events, activities) is preserved
- If no delete option appears, you are not an administrator — contact your account admin
Common searches
delete user • remove user • deactivate user • delete admin • revoke access
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