How Hubhus navigation is structured: Account settings, Campaign settings, and non-admin views
If you are new to Hubhus, this article explains where to find the most important settings and why different users see different menu options. You will learn the three navigation layers: Account settings, Campaign settings, and non-admin views.
What this structure means
Hubhus navigation is built in layers. Think of Account settings as global setup, Campaign settings as campaign-specific setup, and non-admin views as role-based access controlled by user permissions.
This structure helps teams separate platform-wide configuration from day-to-day campaign work.
Layer 1: Account settings
Where to access: Main menu → Account (admin access required for full scope).
Account settings contain global configuration used across campaigns and users. Typical sections include user management, security, data policies, communication settings, modules, integrations, and account-level resources.
What you typically find in Account settings
- Users, permissions, and visibility rules
- Account fields and internal metadata
- Security options (for example trusted IP and two-factor authentication policies)
- Data retention, anonymization, and consent-related settings
- Email and SMS account-level configuration
- Integrations, API access, and account resources
Important
Changes in Account settings can affect multiple campaigns and users at once. Use this layer for global standards, not campaign-specific behavior.
Layer 2: Campaign settings
Where to access: Main menu → Campaigns → select a campaign.
Campaign settings are specific to one campaign. Admin users typically have multiple entry points to these settings, including campaign tools and edit controls in campaign context.
Typical ways admins reach Campaign settings
- From the campaign page via the settings icon
- From campaign list/dropdown tools (for example management and edit shortcuts)
- From campaign table views using top-right edit actions
What you typically configure in Campaign settings
- Campaign workflow behavior and status handling
- Fields, filters, and campaign-level views
- Lead handling, assignment logic, and campaign-specific rules
- Campaign output behavior, page options, and operational controls
Tip
If a change should apply to only one campaign, configure it in Campaign settings instead of Account settings.
Layer 3: Non-admin views
Non-admin users are controlled by User permissions. Their menu is simplified and only shows what they are allowed to access.
What non-admin users can commonly access
- Selected campaigns only (not full campaign administration)
- User profile page for personal settings
- Working hours and special dates
- Default user details (name, base address, and custom fields where enabled)
- Two-factor authentication options
- Linking Microsoft account
- Calendar access (own calendar or multiple calendars depending on permissions)
- Dashboards (based on granted access)
How non-admin differs from admin
- Fewer edit and management shortcuts in campaign navigation
- No full account-level administration menu
- Campaign actions are limited to what the permission model allows
- Focus is operational use, not platform configuration
Quick setup for new users
- Open your assigned campaign from Campaigns.
- Go to your profile and confirm your personal details.
- Set your working hours and special dates.
- Enable two-factor authentication.
- Connect Microsoft account if your setup requires calendar sync.
- Open your calendar/dashboard views and confirm you can see expected data.
Best practices
- Keep global settings in Account settings and campaign changes in Campaign settings.
- Review user permissions before troubleshooting missing menu items.
- Use least-privilege access for non-admin users.
Troubleshooting
If a user cannot see a campaign, menu item, or settings option, first verify their role and assigned permissions. If the user has access but still cannot see expected content, confirm campaign assignment, visibility rules, and whether the item belongs to Account settings (admin scope) or Campaign settings (campaign scope).
Summary
Hubhus navigation is easiest to understand as three layers: Account settings for global platform configuration, Campaign settings for campaign-specific configuration, and non-admin views for permission-based operational access. When users know which layer they are working in, they can find settings faster, avoid accidental global changes, and troubleshoot access issues more effectively.
Common searches
where are account settings, where are campaign settings, hubhus menu overview, non-admin menu hubhus, user permissions hubhus, where can users edit working hours
Also known as
Hubhus navigation map, menu structure guide, admin vs user view, settings overview, access layers
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